Each day your system sends us a daily check in, it may indicate the you have trouble present on your system. Please check the message on your keypad/panel to see what trouble condition exists.
Generally, you will need a technician to resolve the issue.
Please call 1-866-442-5050 Opt 2 (support) for further assistance.
NOTE: If you have a Bosch control panel and there are uncleared signals/alarms on your control panel. the panel will need to be cleared. Bosch systems sends "Test w/ system trouble" whenever there is history displayed on the keypad. Simply enter your code on the keypad to clear your history.