System Battery Trouble / Panel Low Battery

System Battery Trouble / Panel Low Battery

Your alarm system battery supplies backup power to operate your alarm system during a power outage. All alarm panels operate on mains power and contain a back-up battery, unfortunately different manufacturers use different batteries in the alarm panel.

How to Know If You Need a New Battery?

The first sign of alarm battery failure is usually a beeping keypad. The beeping or chirping will often occur at the same time. This is because many panels do their automatic battery test every 24 hours. Less commonly, a low battery condition can cause false alarms at random times throughout the day.

Almost all alarm panels will also display a keypad trouble light to indicate a problem. Keypads with LCD displays will print out “low batt”, “LB”, or something similar. Keypads with LED’s may need you to press a button or two for the lights to show the trouble condition.

System Battery HelpShould I Replace My Own Battery?

ADVCOMMy recommends a qualified technician is to attend and replace the battery to ensure the optimum performance of your system, we highly recommend a regular maintenance schedule.

What if my system is still in warranty?

If your system is in warranty and a low battery signal has occurred and you choose to replace the batteries by yourself, it may invalidate any remaining warranty. Please contact your system vendor directly.

Which battery type do I need?

You can find this out in a number of ways.

1) Use your system type to find out what batteries you need.

2) Refer to your user manual.

3) Open the panel and check battery type.

Warning Note: Please ensure you place your system on test before you inspect or change the batteries to prevent triggering a false tamper alarm. You can do this by phoning ADVCOMM at 1-866-442-50500

ADVCOMM Recommendation:

ADVCOMM recommends a qualified technician is to attend and replace the panel battery. A battery replacement may sound simple, but the alarm panel may need re-programming after a battery change. If something goes wrong do you want to ask yourself question such as:

1. Did I replace the old battery with the correct battery?

2. Have I correctly connected the wiring to the new battery?

3. Why do I still have a low battery light on my keypad?

4. How do I reset it?

5. Why is ADVCOMM contacting me about Missed Timer Test after the battery was changed.

Therefore, we highly recommend you organize a qualified technician to attend site.

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