RF Low Battery

RF Low Battery

An RF Low Battery signal occurs when an wireless/radio frequency (RF) device on your alarm system has a battery that is running low or is completely flat. ‘RF’ stands for Radio Frequency, which means that the device is wireless and runs on batteries to keep it working.

Devices such as most pullcords, pendants, switches, PIR (Passive InfraRed) sensors or smoke detectors can be wireless. It is extremely important that the devices for your system are kept operational at all times. If a device is not working due to the battery running flat, your ecall/nurse call, security and smoke detection system is at risk of being compromised. ADVCOMM strongly recommends that you replace the battery at your earliest convenience.

Warning Note: Please ensure you place your system on test before you inspect or change the batteries to prevent triggering a false tamper alarm. You can do this by phoning the ADVCOMM at 1-866-442-5050.

How do I determine which device in my system requires a battery replacement?

You may have been sent an SMS text message, email or case notification with the details of which device is running low or completely flat. Otherwise, refer to your User Manual or keypad to determine which device is sending the RF Low Battery signal.

Which battery type do I need?

You can find this out by either 1) Refer to your user manual. 2) Open the sensor and check battery type.

Warning Note: Please ensure you place your system on test before you inspect or change the batteries to prevent triggering a false tamper alarm. You can do this by phoning ADVCOMM at 1-866-442-5050.

NOTE: Most pullcord and smoke detector batteries are a CR 123, and most pendant batteries are a 2450. These will need to be verified.

Batteries are available by ADVCOMM by emailing your order to support@myadvancedcomm.com.

If I replace the batteries in the device that has triggered the low battery signal, should I replace the batteries in the other devices?

Yes! As your systems devices were installed together it is likely that the batteries in other similar devices are also towards the end of their effective life. We highly recommend you replace the batteries in all your devices to prevent the system being at risk of being compromised by flat batteries. We recommend you take a record of the length of the battery life and set a reminder for future reference.

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