A runaway condition takes place when an alarm control panel, for whatever reason, transmits repeated, constant signals to the monitoring station’s receiving equipment.
Our system generates a case whenever there are over 20 signals in a 24 hour period, regardless if the system is on test. If excessive signals are not caused by testing or repairs, you should view the activity from your daily activity report sent to ...
We are receiving alarm signals from this location approximately every 30 minutes. In most cases, repeated alarms occurring on a 30-minute cycle indicate that the pullcord has been removed from its wall mount or is not properly secured. On this ...
Each day your system sends us a daily check in, it may indicate the you have trouble present on your system. Please check the message on your keypad/panel to see what trouble condition exists. Generally, you will need a technician to resolve the ...
A GSM Fail to Communicate indicates that the alarm panel has tried to send a signal to the Monitoring Center via the cellular phone network and was unable to send the signal. If you have a back-up system then this signal was sent via the back-up ...
This is a critical status! Wireless devices (pullcords, pendants, repeaters, and some fire signaling devices) are supervised by your system. If your system sends in a Loss of Supervision/Missing, this means that a wireless device cannot be found by ...