Related Articles
Runaway Signals
A runaway condition takes place when an alarm control panel, for whatever reason, transmits repeated, constant signals to the monitoring station’s receiving equipment.
Repeating Pullcord Alarms (30-Minute Reset Cycle)
We are receiving alarm signals from this location approximately every 30 minutes. In most cases, repeated alarms occurring on a 30-minute cycle indicate that the pullcord has been removed from its wall mount or is not properly secured. On this ...
Test w/ System Trouble
Each day your system sends us a daily check in, it may indicate the you have trouble present on your system. Please check the message on your keypad/panel to see what trouble condition exists. Generally, you will need a technician to resolve the ...
Radio Fail to Communicate (GSM, Cellular, Radio)
A GSM Fail to Communicate indicates that the alarm panel has tried to send a signal to the Monitoring Center via the cellular phone network and was unable to send the signal. If you have a back-up system then this signal was sent via the back-up ...
Loss of Supervision / Missing Device / RF Supervision
This is a critical status! Wireless devices (pullcords, pendants, repeaters, and some fire signaling devices) are supervised by your system. If your system sends in a Loss of Supervision/Missing, this means that a wireless device cannot be found by ...