Loss of Supervision (Restores as Loss of Central Plg Res)

Loss of Supervision (Restores as Loss of Central Plg Res)

If your system is equipped with a cellular communicator (such as a Telguard) and link supervision is enabled, the cellular network checks in with your cellular communicator every so many seconds. If you receive a ‘LOSS OF SUPERVISION’, this means the network cannot locate the cellular communicator.

A “Loss of Central Plg Res” is a restoral for the event.

If no restoral (Loss Central Plg Res) you will need to:

  1. Check power on Telguard (if no lights, the device has lost power – check outlet)

  2. Check trouble indicator lights on Telguard (2nd light down)

  3. Contact ADVCOMM Support for assistance 866-442-5050 Opt 2

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